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How do I book? Once individualized the hotel, you must select the typology of room and proceed to the compilation of the form of booking inserting your personal data and the information of the credit card.
What it happens when effect a booking? After having sent the application of booking and confirmed your data, it will be assigned to you a number of booking for every booking. You have to preserve for every possible future communication. The system will verify the validity of your credit card and in case of positive result it will provide to send you the confirmation of booking by email within maximum a hour from the dispatch of the application.
How do I do to verify the state of my booking? For every application of booking an email of confirmation is sent with the whole relative documentation. If the credit card is not authorized and you wants to proceed to the booking, we recommend you to contact us. You can contact our service clients to the address
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.
I have effected a booking but I have not received the email of confirmation. What must I do? If you have not received anything within a hour from the execution of the application it is possible that your box of mail is full, or the filter anti spam is shaped in very restrictive way or that you have inserted a wrong e-mail address. You can contact our service clients to the address
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.
Is it possible to modify a booking already confirmed? Yes, you can modify the booking in the relative section. For particular demands you can contact our service clients to the address
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.
How do I do to cancel a booking? You can use the link in the same web where you have booked.
Which penalties are anticipated in case of cancellation? Since the terms of cancellation vary according to the hotel, we beg you to verify with attention the conditions of cancellation pointed out to the action of booking.
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